Drill-down
calls
| Started | Outcome | Duration | CSAT | Area | Industry | Person |
|---|---|---|---|---|---|---|
| 04 Oct, 00:01 | answered | 2m 7s | 4.7 | South | Finance | R. Dune |
| 04 Oct, 00:00 | answered | 2m 14s | 4.4 | East | Logistics | S. Vale |
| 03 Oct, 23:59 | answered | 2m 21s | 4.1 | West | Retail | T. Rook |
| 03 Oct, 23:58 | answered | 2m 28s | 3.8 | North | Energy | A. Pell |
| 03 Oct, 23:57 | answered | 2m 35s | 3.5 | South | Healthcare | M. Kade |
| 03 Oct, 23:56 | answered | 2m 42s | 4.8 | East | Finance | R. Dune |
| 03 Oct, 23:55 | answered | 2m 49s | 4.5 | West | Logistics | S. Vale |
| 03 Oct, 23:54 | answered | 2m 56s | 4.2 | North | Retail | T. Rook |
| 03 Oct, 23:53 | answered | 3m 3s | 3.9 | South | Energy | A. Pell |
| 03 Oct, 23:52 | answered | 3m 10s | 3.6 | East | Healthcare | M. Kade |
| 03 Oct, 23:51 | answered | 3m 17s | 4.9 | West | Finance | R. Dune |
| 03 Oct, 23:50 | answered | 3m 24s | 4.6 | North | Logistics | S. Vale |
| 03 Oct, 23:49 | answered | 3m 31s | 4.3 | South | Retail | T. Rook |
| 03 Oct, 23:48 | answered | 3m 38s | 4.0 | East | Energy | A. Pell |
| 03 Oct, 23:47 | answered | 3m 45s | 3.7 | West | Healthcare | M. Kade |
| 03 Oct, 23:46 | answered | 3m 52s | 3.4 | North | Finance | R. Dune |
| 03 Oct, 23:45 | missed | 3m 59s | 4.7 | South | Logistics | S. Vale |
| 03 Oct, 23:44 | answered | 4m 6s | 4.4 | East | Retail | T. Rook |
| 03 Oct, 23:43 | answered | 4m 13s | 4.1 | West | Energy | A. Pell |
| 03 Oct, 23:42 | answered | 4m 20s | 3.8 | North | Healthcare | M. Kade |